
Customer aftersales service
Repair
Immediate attention guaranteed - Wilo's factory repair service.
Fast. Economical. Environmentally-friendly. This is the Wilo factory repair service.
Time is what matters
To ensure that operation of your pump is restored as soon as possible, we give your inquiries top priority: inquiries are logged in the up-to-the-minute goods inward database and you will receive a free quotation than within 3 to 5 days. The repair will be done as quickly as possible after your order is approved. If a repair is no longer a viable option, we will take care of the disposal in agreement with the customer — in an environmentally-friendly manner of course.
Transparent costing
Throughout the entire process, there will be no hidden costs. Before you are required to pay, you will receive our quotation and can take all the time you need to decide whether a repair would be an economical option for you. And because our specialists work so efficiently and effectively, they are able to keep the costs of a repair to a minimum.
At a glance — the benefits of Wilo factory repair:
Constantly updated goods inward records Damage diagnosticsFree quotation within 3 to 5 days Repair soon after order placement Visible preparation Electrical, hydraulic test run Return of the pump by courier or environmentally-friendly disposal
